When Your Website Becomes Your Best Employee (Without the Benefits Package)

Your planning department gets the same call 47 times a week: "Can I add a deck to my house?"

Your code enforcement team fields endless questions about that property on Elm Street. Your zoning staff spends half their day redirecting people to the right form, the right portal, the right person.

Meanwhile, all that information already exists in your databases. Every permit. Every approval. Every inspection. It's all there—just buried in systems that require a decoder wing and a prayer to access.

What if your residents could find it themselves?

Public Access That Actually Works

Here's what happens when cities partner with AgencyCounter: those 47 calls about decks? They became 47 people who searched, found their answer, and moved forward with their project. No hold time. No frustrated staff. No backed-up phone lines.

Your data goes from locked away to actually useful. Residents search any address and instantly see permits, inspections, applications, and code cases—all in plain English, all in seconds.

And here's the beautiful part: you don't have to build it, maintain it, or train anyone on it. We handle the technology. You get happier residents and freed-up staff time.

Accessibility Isn't Optional Anymore

You know what else? That website that only works if you know exactly where to click? The portal that assumes everyone speaks English and can navigate complex government interfaces?

AgencyCounter includes multilingual support and full ADA compliance built in—not as an afterthought, but as a foundation. Because public records should be accessible to, you know, the public.

Your Department's Time Back

Imagine your planning team spending their days on complex cases instead of answering basic questions. Picture your code enforcement staff doing actual enforcement instead of playing phone operator. Think about your zoning director focusing on policy instead of portal troubleshooting.

That's not a fantasy. That's what happens when residents can self-serve the information they need.

Ready to turn your data into your hardest-working employee? See how AgencyCounter transforms public access for government departments.

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